BEFORE WE START
Questions before we start.
These explain our discussion and confirmation process. Fees, payment terms, revisions and delivery timing follow the project quote and scope agreed together.
01What if the first draft is not what I expected?
Compare it with the approved references, script or visual direction and identify the specific differences. We distinguish adjustments within scope from a new direction, then agree the next step rather than carry an unclear concern into another production round.
02What is a revision, and what is a new request?
The agreed goal, script, quantity and specifications form the baseline. A different overall direction, extra characters or scenes, additional languages or new outputs may change the scope, cost and schedule. The project defines these boundaries before production.
03How many revision rounds are included?
There is no universal number for all projects. Included rounds, how feedback is consolidated and any additional revision fees are listed in the quote and confirmed before production. Revisions are not assumed to be unlimited.
04When do I pay, and how much is the deposit?
There is no universal deposit percentage. Payment milestones, amounts, method and corresponding work are agreed before the project starts. A website form or WhatsApp enquiry does not automatically charge you or place an order.
05Will an additional request automatically cost more?
We first identify the additional work and its expected effect on cost and timing. Extra work is scheduled after agreement. If it is not approved, the original scope remains the basis for discussing delivery.
06Does requesting a quote commit me to the project?
Review the scope, budget and schedule before deciding. A project begins after its quote and cooperation terms are confirmed; you do not need every detail resolved in your first enquiry.